Terms of Service and Privacy Policy
Terms of Service:
Rate Structure
There are many virtual service options that Agent
Assistant Services can provide for its clients. We are a
professional Virtual Assistance Service Provider. Our
basic rates are competitive within the Virtual
Assistance industry and average $25/hr, but can vary
depending on degree of difficulty and level of expertise
required. Incentives may be offered for extended service
agreements. Existing clients will receive a $30 credit
(one free hour) for each referral that uses Agent
Assistant Services’ services.
Service Agreements
Agent Assistant Services requires a signed service
agreement prior to beginning service of any kind. The
agreement will specify the duties to be performed and
will be clarified and understood between both parties
prior to implementation. The agreement can be long or
short term. Retainers are an option, payable on the 1st
of the month. Late payments will delay or cease further
project progress.
Payment Options
Agent Assistant Services currently accepts the following
forms of payment: Checks (upon approval), PayPal,
MasterCard, Visa and Online Bill Payments. You may pay
directly through our "Pricing" page on this website for
your convenience.
Invoicing / Additional Fees
Agent Assistant Services will email invoices to the
client on a weekly or monthly basis, as agreed to
between client and Agent Assistant Services. A
non-refundable deposit may be required prior to
beginning service. Agent Assistant Services encourages
online communication and practicing environmentally
friendly office procedures. Certain projects may require
additional expenses such as Postage, Printing, Special
Project Supplies, Courier, etc. Any additional expenses
will be mutually agreed upon prior to project
implementation and will be noted on the invoice.
Online Accounts
Clients are responsible for maintaining the cost of
online subscriptions including but not limited to domain
registration, web hosting, leads management, MLS,
Advertising Subscriptions, Memberships, etc. Agent
Assistant Services will be happy to set-up new accounts
on behalf of the client, but the client is responsible
for subscription payments and any initial set-up fees.
Rush Projects
Please contact Agent Assistant Services should a rush
situation arise. We realize there are instances where
special circumstances arise and we will do our best to
accommodate you but we ask that you please give as much
advance notice as possible. Additional fees may apply.
Late Payments
Late payments are subject to late fee based of 50% on
the outstanding balance. If the client's account results
in the need to be forwarded to collections, the client
will be held fully responsible for all collection and
attorney fees. Agent Assistant Services maintains a
three strike policy. If the client defaults a third
time, all services provided by Agent Assistant Services
will cease immediately and all fees and outstanding
payments are the client's responsibility and must be
paid in full.
Privacy Policy
This is the web site of Agent Assistant Services.
Our postal address is 1530 Chapel Hills Drive, Colorado
Springs, CO 80920.
We can be reached via e-mail at
Info@AgentAssistantServices.com or you can reach us by
telephone at 719.387.4537.
For each visitor to our Web page, our Web server
automatically recognizes the I.P. address when possible.
We only collect the e-mail addresses of those who
communicate with us via e-mail. Information volunteered
by the consumer, such as survey information and/or site
registrations, name and address, telephone number, fax
number and I.P. address of visitors are retained only
for our own business communications and shall remain
strictly confidential. The information we collect is
used for internal review, maintained for our own
business records, used to notify consumers about updates
to our Web site, or used by us to contact consumers for
marketing purposes.
With respect to cookies: We do not set any cookies. If
you do not want to receive e-mail from us in the future,
please let us know by sending us an e-mail at the above
address.
If you supply us with your postal address online you may
receive periodic mailings from us with information on
new products and services or upcoming events. If you do
not wish to receive such mailings, please let us know by
sending an email to the address above. Please provide us
with your exact name and address. We will be sure your
name is removed from the list for further
communications. Persons who supply us with their
telephone numbers online will only receive telephone
contact from us with information regarding inquiries or
orders they have placed with us. If you wish to be
removed, please let us know via email at the address
above and we will be sure your name and phone number are
removed from the list.
With respect to Ad Servers: We do not partner with or
have special relationships with any ad server companies.
From time to time, we may use customer information for
new, unanticipated uses not previously disclosed in our
privacy notice. If our information practices change at
some time in the future we will contact you before we
use your data for these new purposes to notify you of
the policy change and to provide you with the ability to
opt out of these new uses. We do not provide site
visitors with access to information that we have
collected. If needed, Consumers can update their contact
information by sending us e-mail at the above e-mail
address.
With respect to security: When we transfer and receive
certain types of sensitive information such as financial
information, we redirect visitors to a secure server and
will notify visitors through a pop-up screen on our
site. If you feel that this site is not following its
stated information policy, you may contact us at the
above addresses or phone number.
